Lisa Gold: Research Maven

Entries categorized as ‘In the news’

“Dear Plagiarist”

July 10, 2009 · 1 Comment

More plagiarism in the news this week– actions do (sometimes) have consequences.

Regret the Error reported that Hailey Mac Arthur, a college student working as a summer intern at the Colorado Springs Gazette, was fired after it was discovered that four of her stories were plagiarized from the New York Times.  Here’s the July 7th Editor’s Note from the Gazette revealing the plagiarism and student’s name. Her school, the University of Florida College of Journalism and Communications, issued a statement on their website that they are “looking into” the plagiarism allegations, they are “withholding judgment” until they investigate, and they emphasized their “unwavering policy against plagiarism of any kind.”

“It’s simple: We don’t tolerate plagiarism,” said the college’s dean, John Wright. “There’s no way you can be a student in our college and not know that we consider plagiarism a grave transgression.”

…Professors and instructors in the college discuss plagiarism in their classes and let students know that even minor offenses can result in a failing grade and possible expulsion from the program and UF.

“From the first semester of the freshman year, journalism students have the evils of plagiarism pounded into their skulls,” said the chair of the journalism department, William McKeen. “That message is part of every course we teach.”

Master Lecturer Mike Foley, former executive editor of the St. Petersburg Times, tells his students on the first day of class that he would advocate kicking out anyone who “steals the words of others.”…

“This case is a stunning aberration,” Foley said. “Our students know better.”

On the Inside Higher Ed website, G. Thomas Couser, a professor of English at Hofstra University, has written an open letter to one of his students, titled “Dear Plagiarist.” Here’s an excerpt:

When you got your paper back with a grade of F for plagiarism, you reacted in predictable fashion — with indignant denial of any wrongdoing. You claimed “you cited everything” and denied that you had committed intentional plagiarism, or ever would….

I suspect that, because too many professors (many of them adjuncts fearful of student backlash) overlook or are unwilling to pursue plagiarism — the process can be labor intensive, and it is always unpleasant — cheating has become a way of life for many students, and they are genuinely surprised at being held responsible for it. So I don’t doubt that your shock is real.

When I declined to believe your initial denial, you reiterated it less strongly (“OK, I used SparkNotes, but I reworded everything”) and appealed to me for leniency on various grounds: first, that you didn’t know that paraphrase required documentation; second, that you had in fact read the book you were supposed to be analyzing (Susannah Kaysen’s Girl, Interrupted); and, third, that the low term grade resulting from your F on the paper would cost you your scholarship.

With regard to your first claim, I have to admit that your paraphrase was very thorough, so much so that Turnitin.com, to which you were required to submit your paper for screening, did not lead me to SparkNotes. There were other clues, however: the potted nature of your off-topic observations and, more obviously, your paper’s entire lack of specific page references to your primary source. Also, earlier, less skillful plagiarists had alerted me to the SparkNotes on Girl, Interrupted, so I knew where to look.

Your second claim is also familiar; student plagiarists often claim that they thought documentation is only necessary for quotation. For all I know, this excuse may have worked for them before. But any adequate discussion of plagiarism will correct that misimpression, as I do in course documents you should have read. As a college student, you should know that the key to responsible use of secondary sources is to cite them openly from the get-go and to indicate clearly the boundary between your words, insights, and ideas, and those of your source. But you relied almost entirely on SparkNotes for your observations…

Your use of the online “study guide” SparkNotes is a problem not only because it was unacknowledged but also because it entirely short-circuited your thinking process. Such guides very rarely enable students to carry out independent analysis of primary sources; rather, they tend to inhibit or completely block it because they trade in canned, bland summaries and commentary. When they are sound (which isn’t always the case) they may be helpful for quick review of material a student has actually read (as a student I occasionally used them that way myself), but such general-purpose commentary is no substitute for — or stimulus to — the kind of analysis and argument that are characteristic of true college writing….

The reason that plagiarism like yours makes professors so sad – and, yes, sometimes mad — is that it entirely defeats our attempts to educate you. We work hard to put you in a position to reach understandings that you would not otherwise be able to attain… Cannibalizing a source like SparkNotes is not “extra research” for which you should be lauded (as you claim); on the contrary, it’s a substitute for (and the very antithesis of) the intellectual work that you were asked to do… The problem is not so much rule breaking as point missing….

If you take the text I’ve marked above in bold type and make a few simple substitutions (”Wikipedia” for “SparkNotes,” “writer” for “student,” etc.), you get one of the important lessons that Chris Anderson still hasn’t learned from the plagiarism kerfuffle over his new book, Free:

Your use of Wikipedia is a problem not only because it was unacknowledged but also because it entirely short-circuited your thinking process. Such websites very rarely enable writers to carry out independent analysis of primary sources; rather, they tend to inhibit or completely block it because they trade in canned, bland summaries and commentary. When they are sound (which isn’t always the case) they may be helpful for quick review of material a  writer has actually read, but such general-purpose commentary is no substitute for — or stimulus to — the kind of analysis and argument that are characteristic of writing books. Cannibalizing a source like Wikipedia is not “extra research” for which you should be lauded (as you claim); on the contrary, it’s a substitute for (and the very antithesis of) the intellectual work that you were asked to do.

Categories: Crimes against literature · In the news · New York Times · Newspapers · Plagiarism · Snark

The Washington Post discovers that fewer copy editors = more errors

July 7, 2009 · Leave a Comment

Craig Silverman at Regret the Error has an excellent post about an important but underreported problem– the increasing number of errors in newspapers caused by the decreasing number of copy editors:

Just over two years ago, the public editor of the Orlando Sentinel wrote a column alerting readers to the fact that the paper had experienced a spike in the number of corrections. He was clear about the cause of the increased errors:

When the Sentinel tightened its financial belt back in June, it lost a wealth of seasoned veterans, many of them editors. Those journalists not only wrote headlines and captions. They also scrutinized the work of reporters — correcting spelling, straightening out syntax, double-checking facts — before publication.

With fewer people to do that now, less of that important work gets done, and the result is more published errors.

Yesterday, the ombudsman of the Washington Post wrote basically the same column:

…Growing numbers of readers are contacting the ombudsman to complain about typos and small errors.

“As a virtually lifelong subscriber, I am disheartened by the increasingly poor quality of the editing of The Post,” wrote Richard Murphy of Alexandria. If typos can’t be caught by a spell-checker, “then The Post should restore a couple of copy editor positions. You have cut that staff too much.”

The Post’s copy editors are among the best I’ve worked with during nearly four decades in the newspaper business. But they’ve been badly depleted by staff cuts as the money-losing paper struggles to control costs. Those who remain are stretched thin while The Post expands to a 24-hour news operation in print and online.

Between early 2005 and mid-2008, the number of full-time copy editors dropped from about 75 to 43 through buyouts or voluntary departures. It has declined further since then, but Post managers won’t provide precise figures beyond saying that six took a recent buyout offer. The need is so critical that most are being hired back on contract through at least the end of the year, and part-timers are taking up some of the slack.

Copy editors are the unsung heroes of newsrooms. Unknown to the public, and often underappreciated by their colleagues, they’re the last line of defense against a correction or, worse, a libel suit…

“By definition, you’ll see more errors when there’s reduced staffing,” said Bill Walsh, the A-section copy desk chief. On a typical weeknight a few years ago, Walsh said, the three copy desks handling national, foreign and business news could rely on perhaps 20 editors. Those desks have since been combined into one desk, headed by Walsh. Today, he said, “there are some shifts where I’m looking at seven or eight people total.”…

These papers are by no means the only ones experiencing a spike in errors due to the loss of bodies on the copy desk. Adding to the problem is the fact that the move online means papers are churning out more content than ever before. Yet copy editors — and magazine fact checkers — are being shown the door.

Carl Sessions Stepp examined how some newsrooms are coping with this challenge is his recent article, “The Quality-Control Quandary,” It’s a must-read. I fear, though, that few organizations are rethinking their quality control process and means of verification. They’re just trying to do more with less. It’s a recipe for disaster.

I looked at this issue in a recent essay I wrote for Harvard’s Neimen Reports….

Here are the related links:

July 5, 2009 column by Washington Post ombudsman Andrew Alexander, “Fewer Copy Editors, More Errors”

April/May 2009 article in the American Journalism Review by Carl Sessions Stepps, “The Quality-Control Quandary”

Craig Silverman’s essay in the Nieman Reports (Nieman Foundation for Journalism at Harvard), “Reliable News: Errors Aren’t Part of the Equation”

Craig Silverman’s “Regret the Error” blog and his column in the Columbia Journalism Review

Categories: Controversy · Editing · Errors · Fact checking · In the news · Newspapers

Historic documents and hard drives missing from the National Archives

July 7, 2009 · 1 Comment

Many historic documents and objects the National Archives once possessed are missing. There’s a list of missing items on the National Archives website, and this AP article by Larry Margasak describes some of the items and includes comments from the Archives’ inspector general. Here’s an excerpt:

National Archives visitors know they’ll find the Declaration of Independence, the U.S. Constitution and the Bill of Rights in the main building’s magnificent rotunda in Washington. But they won’t find the patent file for the Wright Brothers’ Flying Machine or the maps for the first atomic bomb missions anywhere in the Archives inventory.

Many historical items the Archives once possessed are missing, including:

–Civil War telegrams from Abraham Lincoln…

–Presidential portraits of Franklin Delano Roosevelt.

–NASA photographs from space and on the moon.

–Presidential pardons.

Some were stolen by researchers or Archives employees. Others simply disappeared without a trace.

And there’s more gone from the nation’s record keeper.

The Archives’ inspector general, Paul Brachfeld, is conducting a criminal investigation into a missing external hard drive with copies of sensitive records from the Clinton administration… Because the equipment also may include classified information, Sen. Charles Grassley, R-Iowa, calls it a a major national security breach.

Brachfeld has documented thousands of electronic storage devices, including computers and servers, that have gone missing over the past decade from the National Archives and Records Administration.

Grassley, who has demanded an accounting of all missing items, said the loss of historical documents “robs our nation of its history and is completely unacceptable.”

…Some records have been missing for decades from the Archives’ 44 facilities in 20 states and the capital, including 13 presidential libraries.

“When I came here nine years ago, there was no acknowledgment that we had a problem,” Brachfeld said in an interview with The Associated Press.

Since then, he has started a recovery team that attends trade shows and Civil War re-enactments, and enlists the help of dealers and researchers to recover historical items that belong to the government.

The agency has two missions that sometimes are in conflict: preserving documents and making them available to the public in monitored research rooms with surveillance cameras.

“We do not have item-by-item control,” said Archives spokeswoman Susan Cooper. “We can’t. We have 9 billion documents. We don’t know exactly what’s in each of those boxes. There’s no point in preserving materials that cannot be used.”

Not mentioned in the AP article but included in the National Archives list of missing items are valuable objects given to presidents, including five swords and daggers (some decorated in gold and jewels) given to Harry S. Truman and a silver proof Remington bronco statue given to George H. W. Bush.

The National Archives is offering a reward of up to $50,000 for information leading to the recovery of the missing Clinton administration hard drive, though apparently there are no rewards for the return of the historic documents or artifacts.

Losses and thefts are disturbingly common at institutions, archives, museums, and libraries throughout the world but are rarely disclosed. If more institutions were willing to publicize their missing items, it would increase the chances that some could eventually be recovered.

Categories: America · Controversy · Crimes against literature · Cultural treasures · In the news

In the New York Times, Janet Maslin calls Chris Anderson “crass, reckless and lazy”

July 6, 2009 · 3 Comments

In today’s New York Times, Janet Maslin demolishes two books in one review– Chris Anderson’s Free and Ellen Ruppel Shell’s Cheap. Here’s an excerpt:

Consider Ellen Ruppel Shell’s “Cheap,” Chris Anderson’s “Free” and the story of the one-cent Hershey’s Kiss. This story appears in both books, but the versions are different. Both come from the same source, but these two authors can’t even agree on what to call him….

Mr. Ariely did an experiment that used chocolate to dramatize the difference that a small shift in pricing could make. According to “Cheap” he offered his subjects a choice between the 1-cent Kiss and a 26-cent Ferrero Rocher hazelnut. At those prices the test subjects were divided 40 percent to 40 percent, with 20 percent opting for neither. Then the prices came down by one penny each, and 90 percent of the subjects took the free chocolate. Only 10 percent chose the higher-priced brand.

Off we go to “Free,” playing fast and loose with different facts and telling the story in somewhat zingier fashion. “Note: behavioral economists have limited budgets and limited time,” writes Mr. Anderson, the editor of Wired magazine and author of “The Long Tail.” “So a lot of their experiments involve a folding table, candy and random college students.”

In its “Free” version the non-Kiss candy is a Lindt truffle initially priced at 15 cents while the Kiss cost a penny; 73 percent of subjects chose the truffle and 27 percent picked the Kiss, with nobody abstaining. Then the prices were lowered by 1 cent each, and 69 percent of the subjects chose the free Kiss. Mr. Anderson doesn’t bother to account for the rest of the sample group, but he does use a quotation from Mr. Ariely to bolster the case that his “Free” makes: “Zero is not just another price, it turns out. Zero is an emotional hot button — a source of irrational excitement.”

Irrational is an apt word, what with the above-mentioned discrepancies. But what’s the upshot of either version of the experiment? And which book can be trusted? Bear in mind that Mr. Anderson has lately been called to task for making uncredited use of free Wikipedia material….

So neither author is entirely to be trusted. Neither was well-advised to use that chocolate story. And neither has written a book that is as sharp as its one-word catchy title….

Mr. Anderson peers into the future and aims his arguments at the business world. Here is what he means by “Free”: If you want to know what he really thinks, you’re going to have to pay for more than his book. He acknowledges that he is giving his book away online, as well as selling it at the not-free price of $26.99, so he can be hired for much more lucrative speaking and consulting jobs.

“I’ve got a lot of kids, and college isn’t getting any cheaper,” he writes. He is sufficiently crass, reckless and lazy to have had someone else read the science-fiction books he uses to illustrate the perils of scarcity and abundance.

Still, Mr. Anderson has come up with a lively conversation piece. Even when the particulars of his argument are easily assailable, the gist is clear: Now that a cornucopia of Internet material has been made available without fee, and in some cases without scruples, the smart business must find ways to adapt to that new reality….

But after beating the drum for giveaways throughout most of his book, Mr. Anderson eventually acknowledges that his idea is in fact not viable. Such are the perils of his sloppily constructed sweeping argument. No, he doesn’t envision an economy based entirely on giveaways. “Free may be the best price, but it can’t be the only one,” he says. He advocates the balancing of differently priced versions for different markets, acknowledging that this tricky balance is not easily achieved….

Here are links to my two previous blog posts about Chris Anderson:

“Can’t decide which is more embarrassing– failing to cite Wikipedia as a source or using Wikipedia as a source.”

“Laziness is not an excuse for plagiarism”

Categories: Authors · Books · Controversy · Crimes against literature · In the news · New York Times · Plagiarism · Quotes · Snark · Wikipedia

“…those lost books of the last century can be brought back to life and made searchable, discoverable, and citable…”

July 3, 2009 · 1 Comment

Thanks to DigitalKoans for calling attention to an interesting essay by Tim Barton, president of Oxford University Press, titled “Saving Texts From Oblivion: Oxford U. Press on the Google Book Settlement.” Here’s an excerpt:

In describing books, the Scottish-American classicist Gilbert Arthur Highet once wrote, “These are not lumps of lifeless paper, but minds alive on the shelves.” In a world in which students consult not shelves but keyboards, too many of those lively minds remain out of sight, exiled to those shelves, where, every year, there is a virtual conflagration not unlike the fire at the ancient library at Alexandria, as last copies of precious books crumble slowly to dust, or are damaged, stolen, or lost.

What once seemed at least debatable has now become irrefutable: If it’s not online, it’s invisible. While increasing numbers of long-out-of-date, public-domain books are now fully and freely available to anyone with a browser, the vast majority of the scholarship published in book form over the last 80 years is today largely overlooked by students, who limit their research to what can be discovered on the Internet… [T]he vast majority of the scholarship published since 1923 (the date before which titles are in the public domain in the United States) is now effectively out of reach to the modern student….

It has taken many months for the import of the [Google Book] settlement to become clear. It is exceedingly complex, and its design — the result of two years of negotiations, including not just the parties but libraries as well — is, not surprisingly, imperfect. It can and should be improved. But after long months of grappling with it, what has become clear to us is that it is a remarkable and remarkably ambitious achievement.

It provides a means whereby those lost books of the last century can be brought back to life and made searchable, discoverable, and citable. That aim aligns seamlessly with the aims of a university press. It is good for readers, authors, and publishers — and, yes, for Google. If it succeeds, readers will gain access to an unprecedented amount of previously lost material, publishers will get to disseminate their work — and earn a return from their past investments — and authors will find new readers (and royalties). If it fails, the majority of lost books will be unlikely ever to see the light of day, which would constitute an enormous setback for scholarly communication and education.

The settlement is a step forward in solving the problem of “orphan works,” titles that are in copyright but whose copyright holders are elusive, meaning that no rightsholder can be found to grant permission for a title’s use. For such books, a professor cannot include a chapter in a course pack for students; a publisher cannot include an excerpt in an anthology; and no one can offer a print or an electronic copy for sale. Making those books available again is a clear public good. Google’s having exclusive rights to use them, as enshrined in the current settlement, however, is not….

First and foremost, the settlement is about discovery: a basic restoration of books to our literary landscape that enables readers to find what they once would have missed…  Many publishers will not have the mission nor the means to overcome the formidable obstacles involved in giving their print backlists an online life. But whether the lost scholarship is made available through the settlement or also through the activities of publishers, the means may be different, but the end is the same. The settlement gets authors, readers, and publishers farther and faster than if we had been left solely to our own devices….

To be clear, as noted above, the settlement is certainly not perfect and the solution to dealing with orphan works is particularly problematic: Google should not have the exclusive ability to exploit those works, and further refinement is needed to ensure that the Book Rights Registry can license those titles to others besides Google. Yet it also seems more likely that orphan-works legislation will be forthcoming if the settlement goes ahead. And it is important that all of the participants to the settlement, and especially Google, should now publicly commit themselves to supporting the needed new legislation in meaningful ways. We may also find the orphan-works issue diminishing in scale over time, as rightsholders come forward, should the program be successful….

We cannot now predict all of the places where the settlement will take us, which should make us understandably cautious. But even as we debate the important issues surrounding it, we must not shirk our responsibility to take forward-thinking, tangible steps now — today — by conjuring perilous futures and retreating to the safety of inaction and paralysis….

So we at Oxford University Press support the settlement, even as we recognize its imperfections and want it made better. As Voltaire said, “Le mieux est l’ennemi du bien,” the perfect is the enemy of the good. Let us not waste an opportunity to create so much good. Let us work together to solve the imperfections of the settlement. Let us work together to give students, scholars, and readers access to the written wisdom of previous generations. Let us keep those minds alive.

The full essay appears on the website of the Chronicle of Higher Education.

Categories: Books · Controversy · Google · In the news · Quotes

Why July 2nd is really Independence Day

July 2, 2009 · Leave a Comment

On July 2, 1776, the American colonies declared their independence from Great Britain when the Continental Congress finally approved (with twelve colonies voting yes and New York abstaining) this resolution:

Resolved, That these United Colonies are, and, of right, ought to be, Free and Independent States; that they are absolved from all allegiance to the British crown, and that all political connexion between them, and the state of Great Britain, is, and ought to be, totally dissolved.

That evening, the Pennsylvania Evening Post printed this notice: “This day the Continental Congress declared the United Colonies Free and Independent States.”

John Adams, in his July 3, 1776 letter to his wife, Abigail, wrote:

The Second Day of July 1776, will be the most memorable Epocha, in the History of America. I am apt to believe that it will be celebrated, by succeeding Generations, as the great anniversary Festival… It ought to be solemnized with Pomp and Parade, with Shews, Games, Sports, Guns, Bells, Bonfires, and Illuminations from one End of this Continent to the other from this Time forward forever more.

So what happened on July 4, 1776? On that date, the Continental Congress approved and formally adopted the final revised draft of the Declaration of Independence. (Jefferson drafted the Declaration of Independence between June 11 and June 28, the document was read to Congress on June 28, and over the next few days it was debated and many changes were made.)

The earliest printed versions of the Declaration of Independence begin: “IN CONGRESS, JULY 4, 1776. A DECLARATION BY THE REPRESENTATIVES OF THE UNITED STATES OF AMERICA.” The first was a broadside printed on July 5th by John Dunlap. On July 6, the Pennyslvania Evening Post was the first newspaper to publish the text of the Declaration. On July 19th, the Congress ordered that the Declaration be “fairly engrossed on parchment, with the title and stile of ‘The unanimous declaration of the thirteen United States of America,’ and that the same, when engrossed, be signed by every member of Congress.” On August 2, this large engrossed vellum copy of the Declaration of Independence, dated at the top July 4, 1776, was signed by many (but not all) of the delegates. This is the copy that resides at the National Archives.

Here are a few additional links for your reading pleasure:

So join me in celebrating both momentous days– July 2nd (the anniversary of American independence) and July 4th (the anniversary of the adoption of the Declaration of Independence).

Categories: America · Books · Controversy · Fact checking · History · In the news · Intellectual curiosity · Liberty · Quotes · Reference books · Research

“Be skeptical and verify everything”: Fact-checking tips from PolitiFact

July 1, 2009 · Leave a Comment

Through Craig Silverman’s Regret the Error blog, I discovered the YouTube Reporters’ Center, a new resource for “citizen reporters,” bloggers, or anyone interested in journalism to “help you learn more about how to report the news. It features some of the nation’s top journalists and news organizations sharing instructional videos with tips and advice for better reporting.”

The YouTube Reporters’ Center contains dozens of videos, including Nicholas Kristof on covering a global crisis, Bob Woodward on investigative journalism, Arianna Huffington on citizen journalism, Dean Wright on online journalism ethics, Katie Couric on how to conduct an interview, and Scott Simon on how to tell a story.

One video that may be of particular interest to readers of this blog is “PolitiFact’s Guide to Fact-Checking”:

The main points stressed in the video are relevant to all kinds of research: be skeptical, verify everything, use original sources, “love– and fear– the Internet,” and be very careful when using Wikipedia.

PolitiFact.com is a Pulitzer Prize-winning political fact-checking website run by the St. Petersburg Times, home to the “Truth-O-Meter” and “Obameter”:

Every day, reporters and researchers from the Times examine statements by members of Congress, the president, cabinet secretaries, lobbyists, people who testify before Congress and anyone else who speaks up in Washington. We research their statements and then rate the accuracy on our Truth-O-Meter – True, Mostly True, Half True, Barely True and False. The most ridiculous falsehoods get our lowest rating, Pants on Fire….

We created the Obameter to help you assess the Obama presidency. Our reporters have compiled a database of more than 500 individual promises that Barack Obama made during the campaign. We research and rate their status as No Action, Stalled or In the Works and then ultimately determine whether it earns a Promise Kept, Compromise or Promise Broken.

Another political fact-checking website of note is FactCheck.org, a nonpartisan, nonprofit project of the Annenberg Public Policy Center of the University of Pennsylvania.

Categories: Evaluating sources · Fact checking · In the news · Newspapers · Research · Wikipedia

“Laziness is not an excuse for plagiarism”

June 26, 2009 · 4 Comments

There’s been a lot of commentary in the blogosphere about the “Chris Anderson plagiarizing from Wikipedia” kerfuffle. (See my previous post for a recap.) There are too many apologists for Anderson and his use (or misuse) of Wikipedia, and even some criticisms have missed the forest for the trees. Let me spell it out:

  • It is simply not acceptable to quote or paraphrase from Wikipedia when writing a book or doing serious research. Wikipedia is a tertiary source, and a deeply flawed one at that. If high school students aren’t allowed to quote or paraphrase from Wikipedia or traditional encyclopedias, it is absurd to think that it’s acceptable for the author of a book to do so. It is not only intellectual laziness of the highest order, it ignores Wikipedia’s own warnings about its limitations and appropriate use. As I quoted in my previous post: “Most educators and professionals do not consider it appropriate to use tertiary sources such as encyclopedias as a sole source for any information… Wikipedia articles should be used for background information, as a reference for correct terminology and search terms, and as a starting point for further research. As with any community-built reference, there is a possibility for error in Wikipedia’s content — please check your facts against multiple sources….”
  • If you insist on using Wikipedia, you must track down the original reference sources cited and verify the information. Errors (including transcription mistakes) in the original Wikipedia entries that Anderson used are reproduced in his own writing, meaning he never looked at the original cited sources, and he apparently didn’t verify or fact-check the information with additional primary or secondary sources. [Note to Chris Anderson:  If you don't have the time to do the research and check sources yourself, you can hire a freelance researcher or journalist to either do it for you or check your work before publication.]
  • It is ridiculous for Anderson to claim that he removed his footnotes because he was “unable to find a good citation format for web sources.” As I mentioned in my previous post, there are many authoritative citation standards which can easily be found in style manuals and websites. Even Wikipedia itself gives you nine different citation formats (including Chicago and MLA) for each entry. Anderson says his publisher insisted on a timestamp for each URL, which Anderson found “clumsy and archaic,” so he cut out the footnotes. WRONG!  And don’t even get me started on the whole “write-through” thing.
  • Given Anderson’s background and his role as editor-in-chief of Wired, I find this all rather shocking, and it makes me wonder about the editorial standards of Anderson himself, his magazine, and his book publisher (Hyperion).

Yesterday Seth Simonds, in a delightfully snarky post titled “Laziness is not an excuse for plagiarism,” demonstrated (with screen shots and step-by-step instructions) what Anderson could (and should) have done to find a source listed in a Wikipedia entry. Here’s an excerpt:

Anderson took a last-minute 5th grade approach to writing. He found the Wikipedia listing for “Usury” and pasted the text into his manuscript…

5 Steps From Wikipedia To A Reliable Source…

Step 1: Find the citation link for the portion of the Wikipedia article you’d like to quote. (Don’t quote it. Not even if you’re a famous editor and you’re really busy.)

A. Click on citation link in the Wikipedia article.

B. Identify the key portions of the citation. In this case, author last name and date of publication.

Step 2: After finding the citation, launch a web search including the author name and original search term. Many bloggers would stop at the citation of Moehlman and use a “^Moehlman, 1934, page 7” attribution. As a professional editor conducting research for a print publication, I’m holding Anderson to a higher standard. Note: pasting from Wikipedia is a bad idea because you’re trusting a stranger’s transcription. Don’t be lazy…

Categories: Authors · Books · Controversy · Crimes against literature · Errors · Evaluating sources · Fact checking · In the news · Kerfuffles · Plagiarism · Quotes · Research · Snark · Style Manuals · Wikipedia

“Can’t decide which is more embarrassing — failing to cite Wikipedia as a source or using Wikipedia as a source.”

June 24, 2009 · 4 Comments

From the Virginia Quarterly Review blog, a post by Waldo Jaquith titled “Chris Anderson’s Free Contains Apparent Plagiarism”:

In the course of reading Chris Anderson’s new book, Free: The Future of a Radical Price (Hyperion, $26.99), for a review in an upcoming issue of VQR, we have discovered almost a dozen passages that are reproduced nearly verbatim from uncredited sources. These instances were identified after a cursory investigation, after I checked by hand several dozen suspect passages in the whole of the 274-page book. This was not an exhaustive search, since I don’t have access to an electronic version of the book. Most of the passages, but not all, come from Wikipedia. Anderson is the author of the best-selling 2006 book The Long Tail and is the editor-in-chief of Wired magazine. The official publication date for Free is July 7.

Examples of the passages in question follow. The words and phrases that are found in both Free and the apparent original source are highlighted…

Though reproducing words or original ideas from any uncredited source is widely defined as plagiarism, using text from Wikipedia presents an even more significant problem than reproducing traditional copyrighted text. Under Wikipedia’s Creative Commons Attribution-ShareAlike 3.0 license, Anderson would be required to credit all contributors to the quoted passages, license his modifications under the Creative Commons Attribution-ShareAlike license, note that the original work has been modified, and provide the text of or a link to the Creative Commons Attribution-ShareAlike license. Anderson has not done any of these things in Free.

Anderson responded personally to a request for comments about how this unattributed text came to appear in his book, providing the following remarks by e-mail:

All those are my screwups after we decided not to run notes as planned, due to my inability to find a good citation format for web sources…

This all came about once we collapsed the notes into the copy. I had the original sources footnoted, but once we lost the footnotes at the 11th hour, I went through the document and redid all the attributions, in three groups:

* Long passages of direct quotes (indent, with source)

* Intellectual debts, phrases and other credit due (author credited inline, as with Michael Pollan)

* In the case of source material without an individual author to credit (as in the case of Wikipedia), do a write-through.

Obviously in my rush at the end I missed a few of that last category, which is bad. As you’ll note, these are mostly on the margins of the book’s focus, mostly on historical asides, but that’s no excuse. I should have had a better process to make sure the write-through covered all the text that was not directly sourced.

I think what we’ll do is publish those notes after all, online as they should have been to begin with. That way the links are live and we don’t have to wrestle with how to freeze them in time, which is what threw me in the first place….

5:15 p.m. update: Hyperion has provided us with the following statement.

We are completely satisfied with Chris Anderson’s response. It was an unfortunate mistake, and we are working with the author to correct these errors both in the electronic edition before it posts, and in all future editions of the book.

Hyperion says that they intend to have the notes online by the time that the book is published.

Make sure you also read the comments to the post, which are fascinating, especially the smackdown between Chris Anderson and Edward Champion.

Carolyn Kellogg, in the LA Times Jacket Copy blog, comments:

As citations for Web sources have been established for some time, this seems an odd explanation from Anderson, who is no publishing novice. His previous book, “The Long Tail,” was a bestseller, and he is currently editor in chief of Wired magazine…

The lack of attribution may indeed have been a combination of mistake and lack of oversight. But as one commenter on Gawker lamented, “Can’t decide which is more embarrassing — failing to cite Wikipedia as a source or using Wikipedia as a source.”

Wikipedia is one of the resources Anderson lauds — in “The Long Tail,” he called it a phenomenon. In this one, he writes, “there is the amazing ‘gift economy’ of Wikipedia,” later explaining, “Wikipedia makes no money at all, but because an incomparable information resource is now available to all at no cost, our own ability to make money armed with more knowledge is improved.”

The whole point of Anderson’s “Free: The Past and Future of a Radical Price” is to explore what he calls “the paradox of Free,” in which “people are making lots of money and charging nothing.”

Anderson’s hardcover costs $26.99. Wikipedia is still free.

And within hours, Anderson’s Wikipedia’s entry had been updated — with attribution — to reflect the charges of plagiarism. Updates to “Free” are expected to take a while. Which proves Anderson’s point — I think.

Edward Champion decided to investigate himself:

Unfortunately, I have learned that the VQR’s investigations only begin to scratch the surface. A cursory plunge into the book’s contents reveals that Anderson has not only cribbed material from Wikipedia and websites (sometimes without accreditation), but that he has a troubling habit of mentioning a book or an author and using this as an excuse to reproduce the content with very few changes — in some cases, nearly verbatim.

By the way, recent editions of style manuals contain detailed information on how to cite websites and online sources, most notably the 15th edition of The Chicago Manual of Style. (See my post “The writer’s bookshelf (part 3)” for more information on style manuals.)

Update 1: Today Chris Anderson posted an explanation on his blog:

First, as readers of my writings know, I’m a supporter of using Wikipedia as a source (not the only one, of course, and checking the original source material whenever possible). I disagree with those who say it should never be used. But the question is how to use it.

In my drafts, I had intended to blockquote Wikipedia passages, footnoting their URL. But my publisher, like many others, was uncomfortable with the changing nature of Wikipedia, and wanted me to timestamp each URL… which struck me as clumsy and archaic… [I]n most cases I did do a writethrough of the non-quoted Wikipedia text, although clearly I didn’t go nearly far enough and too much of the original Wikipedia authors’ language remained… This was sloppy and inexcusable, but the part I feel worst about is that in our failure to find a good way to cite Wikipedia as the source we ended up not crediting it at all. That is, among other things, an injustice to the authors of the Wikipedia entry who had done such fine research in the first place, and I’d like to extend a special apology to them….

This is totally lame. Somewhere Research Cat is crying…

Update 2: My husband pointed out that every Wikipedia entry has a link called “Cite this page,” which contains permanent page links and nine different citation styles, including Chicago, MLA, etc. Here’s the citation page for the Wikipedia article on Chris Anderson. Please note what’s written at the top of the page:

IMPORTANT NOTE: Most educators and professionals do not consider it appropriate to use tertiary sources such as encyclopedias as a sole source for any information — citing an encyclopedia as an important reference in footnotes or bibliographies may result in censure or a failing grade. Wikipedia articles should be used for background information, as a reference for correct terminology and search terms, and as a starting point for further research.

As with any community-built reference, there is a possibility for error in Wikipedia’s content — please check your facts against multiple sources and read our disclaimers for more information.

Categories: Authors · Books · Controversy · Crimes against literature · Errors · Evaluating sources · Fact checking · In the news · Kerfuffles · Plagiarism · Quotes · Research · Style Manuals · Wikipedia

“I kind of am grumpy when I am forced to read a physical book…”

June 17, 2009 · 5 Comments

Jeff Bezos, founder and CEO of Amazon.com, on why he no longer likes to read physical books:

I kind of am grumpy when I am forced to read a physical book. Because it’s not as convenient. Turning the pages … I didn’t know this either, until I started using the Kindles a couple months ago, I mean a couple years ago, I didn’t understand all of the failings of a physical book, because I’m inured to them. But you can’t turn the page with one hand. The book is always flopping itself shut at the wrong moment. They’re heavy. You can only take one or two of them with you at a time. It’s had a great 500-year run. [Audience laughter.] It’s an unbelievably successful technology. But it’s time to change.

This quote was transcribed by Carolyn Kellogg in the LA Times’ Jacket Copy blog from a video of Bezos in conversation with Steven Levy at Wired’s Disruptive by Design conference. Tim O’Reilly transcribed a bunch of other notable quotes from the video on his blog. You can watch the entire video for yourself at Jacket Copy or MobyLives or Wired Video.

Categories: Amazon · Books · Controversy · In the news · Kerfuffles · Quotes

Wikipedia “feuding, fighting and vandalism”

June 8, 2009 · 3 Comments

Today’s New York Times had an article about Wikipedia’s  “lamest edit wars” (whether Lucky Charms cereal is sold in Ireland, whether the Death Star is 120 or 160 kilometers in diameter) and the recent decision by the Wikipedia Arbitration Committee to block editing from all I.P. addresses owned or operated by the Church of Scientology:

It is an interesting twist about Wikipedia that the most controversial, most heavily trafficked articles — on abortion, politics, virgin birth — are often the most accurate and vandalism-free. Not that people aren’t trying to cause mayhem. It’s just that the frequent visits ensure that vandalism is quickly removed, aided by automated tools that can recognize crude writing before it ever appears.

Leave these high-traffic thoroughfares, however, and things can get a bit sketchier. A few wrong turns and you may find yourself deep in Hatfield-and-McCoy territory. Entrenched enemies engage in combat over the wording of topics so obscure — Armenian historians from the first millennium, for example, or breakfast cereals — that you may wonder: so much fighting over this?

But it is exactly the obscurity that makes these Wikipedia articles ripe for feuding, fighting and vandalism…

I wish the article had discussed Wikipedia’s flaws more critically rather than just as a source of amusement. Wikipedia– the first (and often only) place many people go for information, whose articles appear on the first page of most Google searches– is inherently unreliable and rife with errors, bias, and intentional vandalism, and the quality of individual articles and the information in them varies wildly. I’m not mollified by the fact that most vandalism may eventually be noticed and corrected– at any given time you have no idea whether what you are reading is accurate and who wrote or edited it.

Much of the article concerns the little-known Wikipedia Arbitration Committee:

The Scientology decision, which received plenty of news coverage, brought the Arbitration Committee (or ArbCom) to public view. No doubt, most users of Wikipedia had no idea that there was a court of last resort for disputes on the site.

Tens of millions of people around the world use Wikipedia, but few users — even the most frequent editors — can say how or why it works. The two members of the committee I interviewed agreed that the committee was not vital to Wikipedia’s continued operation… but they said that having a way to ban people of bad faith made the site more friendly, more efficient and more welcoming to new editors.

Wikipedia users elect the panel members, and Mr. Matetsky reports that he is the only active lawyer among them…  He says he often is opposed to outright bans — he abstained on some of the sanctions in the Scientology case — because “to a user who is banned, Wikipedia is ‘the encyclopedia anyone can edit,’ except for you.”

The discovery that Wikipedia is not the anarchic paradise some might imagine can be a shock. Others see hypocrisy, evidence that there is a class of users who control what appears there, people who benefit from Wikipedia’s huge public clout with little public scrutiny.

So I found it rather ironic to read minutes later that a Wikipedia Arbitration Committee member, David Boothroyd, was forced to resign over the weekend for “sock-puppeting,” according to the UK’s Independent newspaper:

A “guardian of the truth” on Wikipedia, the global internet encyclopedia, has been caught up in an embarrassing scandal after it was revealed that he created bogus online identities to change entries on the system.

David Boothroyd – a London councillor by day, a cyber policeman by night – has been forced to resign from Wikipedia’s Arbitration Committee after his alias editing gave rise to a major conflict of interest.

The Labour councillor’s fall from grace comes two years after he fought off stiff international competition to win a coveted seat on the 15-strong committee, which is responsible for settling hundreds of editorial disputes every day.

His membership of “ArbCom” was no longer tenable after it emerged that he had committed one of the most serious crimes in cyberspace: sockpuppeting – the use of multiple online identities to create the illusion of support for a point of view, person or organisation.

A log of publicly available page edits exposes several changes to Tory leader David Cameron’s Wikipedia entry by Mr Boothroyd under the alias of Sam Blacketer, including changing the picture to one “not carrying saintly overtones”.

Categories: Controversy · Editing · Errors · Evaluating sources · In the news · New York Times · Quotes · Wikipedia

Are you a Bad Monkey?

May 18, 2009 · 3 Comments

“So in your job with Bad Monkeys,” the doctor asks, “what is it you do? Punish evil people?”

“No. Usually we just kill them.”

My husband, Matt Ruff, has just announced via his blog that the movie rights have been optioned for his most recent novel, Bad Monkeys. (WOOT!)

You can read more about the book (including the first chapter, reviews, and Q&A) on the Bad Monkeys page of Matt’s website.

Categories: Authors · Books · In the news

Google and antitrust and censorship, oh my!

April 30, 2009 · Leave a Comment

Lots of interesting book-related news, articles, and posts over the last week or so:

Categories: Authors · Books · Censorship · Controversy · Crimes against literature · Google · In the news · Libraries · New York Times

New York Times style rules: “Consistent, Sensitive and Weird”

April 19, 2009 · 5 Comments

Today’s New York Times column by public editor Clark Hoyt discusses the Times’ idosyncratic and sometimes controversial style and usage rules. For example, the Times does not capitalize acronyms over four letters (they only capitalize the first letter), so while the rest of the world uses NAFTA, the Times alone uses Nafta. The example cited in the column was Navy SEALs, which the Times insists on printing as Navy Seals, despite objections from readers and the Navy:

Cmdr. Greg Geisen, the spokesman for the Naval Special Warfare Command, said SEALs is the name of the outfit, and “we would never, ever, ever in any way, shape or form spell it capital s, small e, small a, small l.” But, he added, “if The New York Times doesn’t want to be accurate, that’s O.K. No one here is going to get irate or offended over it.”

I agree with Hoyt that the Times should change its acronym policy:

I would also make it SEAL. I think the rule on acronyms is too rigid; it leaves The Times virtually alone in calling UNESCO Unesco, UNICEF Unicef and, my personal pet peeve because I am a fan, NASCAR Nascar. Maybe people who read only The Times are used to these, but most people in the Internet age get news from many sources, and The Times stands out as weird and maybe clueless.

The original intent of the rule was to limit the number of all-caps acronyms “looking like pieces of kitty litter all over the newspaper,” said Craig Whitney, the standards editor. But he said that may be less relevant on the Web, and “it is not written in stone that we will always adhere to that rule.”

It’s good to know I’m not the only one annoyed by many of these unusual style choices:

Many Times readers do get offended and irate over style issues like this one, and the complaints often involve an accusation that the newspaper is being disrespectful. In the last few weeks, I have heard from readers who think The Times is showing disrespect every time it refers to the president as Mr. Obama, and from others incensed that the newspaper used the word midget in a news article.

Each case illustrates the challenge of maintaining a consistent style in a changing world, where some people read political motives into simple usage conventions, where words once thought acceptable become objectionable, and where other words once objectionable become part of everyday language. A newspaper has to have rules, the linguistic equivalent of driving on the right side of the road and stopping at red lights, to avoid chaos for readers.

At The Times, a lot of consideration goes into usage issues, and they are often more complicated than they seem at first blush. Why not just call Seals SEALs? Well, what about Yahoo, which wants an exclamation point after its name? What about a rock group with a name containing an obscenity?

Though some of its rules seem eccentric or charmingly old-fashioned, like calling people Mr., Ms. and Dr., The Times does change, if usually slowly.

If only we could convince the Times (and other newspapers) to use the serial comma (also known as the series comma or the Oxford comma). I’m a big fan of the serial comma, and the Chicago Manual of Style now “strongly recommends this widely practiced usage, blessed by Fowler and other authorities…, since it prevents ambiguity.”  Here’s an example from the Times that shows what can happen without the serial comma: “By train, plane and sedan chair, Peter Ustinov retraces a journey made by Mark Twain a century ago. The highlights of his global tour include encounters with Nelson Mandela, an 800-year-old demigod and a dildo collector.” Perhaps the most famous example of why the serial comma should be used is this apocryphal book dedication: “To my parents, Ayn Rand and God.” (For the origins of these two examples, see this 2006 Language Log post and this 2003 Language Hat post.)

Categories: Controversy · Editing · Errors · In the news · New York Times · Newspapers · Quotes · Style Manuals

“Let the wild rumpus start!”

April 15, 2009 · 3 Comments

Here’s a cute video of President Obama reading Maurice Sendak’s Where the Wild Things Are to a group of children at the White House on Easter:

Wouldn’t it be great if Obama could do this every week? A Presidential book club for kids!

Thanks to MobyLives for the tip.

Categories: Authors · Books · Fun · In the news

Amazon acknowledges its “embarrassing and ham-fisted cataloging error”

April 13, 2009 · 4 Comments

On Monday afternoon, Amazon spokesman Drew Herdener released this statement about the AmazonFail fiasco to the LA Times and other media outlets:

This is an embarrassing and ham-fisted cataloging error for a company that prides itself on offering complete selection.

It has been misreported that the issue was limited to Gay & Lesbian themed titles – in fact, it impacted 57,310 books in a number of broad categories such as Health, Mind & Body, Reproductive & Sexual Medicine, and Erotica. This problem impacted books not just in the United States but globally. It affected not just sales rank but also had the effect of removing the books from Amazon’s main product search.

Many books have now been fixed and we’re in the process of fixing the remainder as quickly as possible, and we intend to implement new measures to make this kind of accident less likely to occur in the future.

Various sources are reporting that rankings have been restored to some of the affected books. I just spot-checked the specific titles I mentioned in my last blog post, and as I write this some have had their ranking restored, but most have not. Let’s see how long it takes to fix them all. Fixing the damage to Amazon’s reputation and restoring the trust and goodwill that’s been lost will take a lot longer and require more than just this PR statement. That Amazon has not handled this well is a monumental understatement. It would help if they issued an actual apology that showed some understanding or acknowledgment of why the Internet and Twitter exploded. It may have been an unintentional error, but the results and implications of that error and Amazon’s late and inadequate response caused pain to authors and readers alike and felt like a betrayal to those of us who’ve been Amazon customers for years. You can fix this, Amazon. Please try. Hard.

I’ll leave you with one last link for now: Kelley Eskridge’s great post on her Humans at Work blog about the management lessons to be learned from Amazonfail.

Update: On Monday night the Seattle P-I posted “AmazonFail: An inside look at what happened“:

I’ve spoken to an Amazon.com employee who works closely with the systems involved in the glitch… On Sunday afternoon at least 20 Amazon.com employees were paged alerting them that items, possibly many, were incorrectly being flagged as adult. The employees also received links to the Twitter discussion AmazonFail. Thousands of people were angry that gay-themed books had disappeared from Amazon’s sales rankings and search algorithms…

By this time, Amazon.com had upgraded the problem to Sev-1. (Amazon.com breaks down its operational issues in terms of severity levels. Sev-3 means a problem affects a single user. Sev-2 is a problem that affects a company, or a lot of people. Sev-1 is reserved for the most critical operational issues and often are sent up the management chain to the senior vice president level.)

“People got pulled away from their Easter thing when this whole thing broke,” the employee said. “It was just a screwup.”

Amazon.com employees are on call 24/7, and many began working on the problem from home. It didn’t take much digging to realize that there was a data error.

Amazon managers found that an employee who happened to work in France had filled out a field incorrectly and more than 50,000 items got flipped over to be flagged as “adult,” the source said. (Technically, the flag for adult content was flipped from ‘false’ to ‘true.’)

“It’s no big policy change, just some field that’s been around forever filled out incorrectly,” the source said.

New Update (April 14): All of the books I listed in my original blog post have had their sales ranking restored.

Categories: Amazon · Authors · Books · Censorship · Controversy · Crimes against literature · In the news

Amazon sets the blogosphere on fire

April 12, 2009 · 2 Comments

Thanks to Cheryl Morgan, I discovered that Amazon.com has done something ridiculously stupid and offensive– it has stripped the sales rankings from many books (fiction, nonfiction, and academic) with gay or lesbian subjects or characters, and it is excluding this “adult” material from some searches and bestseller lists.  People are posting lists of books affected online, and I did some quick author and title searches myself, so here are just a few of the books now missing their rankings:

  • Fiction:  E.M. Forster’s Maurice, D. H. Lawrence’s Lady Chatterley’s Lover, Radclyffe Hall’s The Well of Loneliness, James Baldwin’s Giovanni’s Room, Rita Mae Brown’s Rubyfruit Jungle, Jeanette Winterson’s Oranges are not the Only Fruit, Manuel Puig’s Kiss of the Spider Woman, Annie Proulx’s Brokeback Mountain, Sarah Waters’ Tipping the Velvet, and books by Nicola Griffith, among others.
  • Biographies, autobiographies, and memoirs:  Randy Shilts’ The Mayor of Castro Street: The Life and Times of Harvey Milk, Dan Savage’s The Committment: Love, Sex, Marriage and My Family, Quentin Crisp’s The Naked Civil Servant, and Gerald Clarke’s biography of Truman Capote.
  • History: David Carter’s Stonewall: The Riots that Sparked the Gay Revolution, Vito Russo’s The Celluloid Closet, Louis Crompton’s Homosexuality and Civilization, and Tin’s The Dictionary of Homophobia: A Global History of Gay & Lesbian Experience.

Mark R. Probst raised the alarm in his blog and posted Amazon’s response to his inquiry about this:

On Amazon.com two days ago, mysteriously, the sales rankings disappeared from two newly-released high profile gay romance books: “Transgressions” by Erastes and “False Colors” by Alex Beecroft. Everybody was perplexed. Was it a glitch of some sort? The very next day HUNDREDS of gay and lesbian books simultaneously lost their sales rankings, including my book “The Filly.” There was buzz, What’s going on? Does Amazon have some sort of campaign to suppress the visibility of gay books? Is it just a major glitch in the system? Many of us decided to write to Amazon questioning why our rankings had disappeared. Most received evasive replies from customer service reps not versed in what was happening. As I am a publisher and have an Amazon Advantage account through which I supply Amazon with my books, I had a special way to contact them. 24 hours later I had a response:

In consideration of our entire customer base, we exclude “adult” material from appearing in some searches and best seller lists. Since these lists are generated using sales ranks, adult materials must also be excluded from that feature.

Hence, if you have further questions, kindly write back to us.

Best regards,

Ashlyn D

Member Services

Amazon.com Advantage

The Meta Writer blog has a link roundup and has starting compiling a list of notable books that have had their sales ranking removed. Strangely, the Kindle editions of GLBT books still have their rankings– for now.

News of this is raging across the blogosphere, and there are more blog posts about it than I can link to, but here are a few more from Booksquare and Kelley Eskridge and Nicola Griffith. Amazon should quickly reverse itself or else this is going to grow to a public relations disaster of epic proportions.

Update:  Sunday evening news flash from Publisher’s Weekly:

A groundswell of outrage, concern and confusion sprang up over the weekend, largely via Twitter, in response to what authors and others believed was a decision by Amazon to remove adult titles from its sales ranking. On Sunday evening, however, an Amazon spokesperson said that a glitch had occurred in its sales ranking feature that was in the process of being fixed. The spokesperson added that there was no new adult policy.

Categories: Amazon · Authors · Books · Censorship · Controversy · Crimes against literature · In the news

The controversy over Google Book Search

April 5, 2009 · Leave a Comment

In the months since the Google Book Search settlement was announced, there has been a lot of commentary, criticism, and debate about it.  If you’d like to read more about the controversy, below is a collection of links to some interesting articles, essays, and blog posts.  (Here’s my original October 28, 2008 post on the subject right after the settlement was announced. My initial reaction was very positive, but I do have some concerns and opinions which I’ll save for a future post. )

New York Times articles:

April 4, 2009 article, “Google’s plan for out-of-print books is challenged.”

February 1, 2009 article, “Some fear Google’s power in digital books.”

January 4, 2009 article, “Google hopes to open a trove of little-seen books.”

October 28, 2008 article, “Google settles suit over book-scanning.”

Commentary and criticism:

Walt Crawford’s “Perspective: The Google Books Settlement,” a 30-page analysis and summary of commentary by others in the March 2009 Cites & Insights newsletter.

Robert Darnton’s  “Google & the Future of Books” in the New York Review of Books (February 12, 2009), and letters in response to Darnton’s essay.

Jonathan Grimmelmann’s “How to Fix the Google Book Search Settlement” in the April 2009 Journal of Internet Law.

Electronic Frontier Foundation’s “Reader’s Guide to the Google Book Search Settlement.”

Jonathan Band’s “A Guide for the Perplexed: Libraries and the Google Library Project Settlement” (November 2008).

Charlie Petit’s commentary on his Scrivner’s Error blog.

In March 2009 a conference was held at Columbia Law School called “The Google Books Settlement: What Will it Mean for the Long Term?” The blog Open Access News has a summary of blog comments about the conference. More on the conference from the LibraryLaw Blog (part 1 and part 2).

If you have any link suggestions or opinions you’d like to share, please do so in the comments to this post.

Categories: Controversy · Google · In the news · Link collections

World Digital Library launches April 21st

April 3, 2009 · 1 Comment

UNESCO (United Nations Educational, Scientific, and Cultural Organization), the Library of Congress, and over 30 institutions from around the world have partnered to created the World Digital Library, which will launch on April 21, 2009.

From the World Digital Library website:

The World Digital Library will make available on the Internet, free of charge and in multilingual format, significant primary materials from cultures around the world, including manuscripts, maps, rare books, musical scores, recordings, films, prints, photographs, architectural drawings, and other significant cultural materials. The objectives of the World Digital Library are to promote international and inter-cultural understanding and awareness, provide resources to educators, expand non-English and non-Western content on the Internet, and to contribute to scholarly research.

From the UNESCO press release:

The WDL will function in Arabic, Chinese, English, French, Portuguese, Russian and Spanish, and will include content in a great many other languages. Browse and search features will facilitate cross-cultural and cross-temporal exploration on the site. Descriptions of each item and videos with expert curators speaking about selected items will provide context for users, and are intended to spark curiosity and encourage both students and the general public to learn more about the cultural heritage of all countries.

The WDL was developed by a team at the Library of Congress. Technical assistance was provided by the Bibliotheca Alexandrina of Alexandria, Egypt. Institutions contributing content and expertise to the WDL include national libraries and cultural and educational institutions in Brazil, Egypt, China, France, Iraq, Israel, Japan, Mali, Mexico, Morocco, the Netherlands, Qatar, the Russian Federation, Saudi Arabia, Serbia, Slovakia, Sweden, Uganda, the United Kingdom, and the United States.

Examples of treasures that will be featured on the WDL include oracle bones and steles contributed by the National Library of China; Arabic scientific manuscripts from the National Library and Archives of Egypt; early photographs of Latin America from the National Library of Brazil; the Hyakumanto darani, a publication from the year 764 from the National Diet Library of Japan; the famous 13th century “Devil’s Bible” from the National Library of Sweden; and works of Arabic, Persian, and Turkish calligraphy from the collections of the Library of Congress.

The National Archives (NARA) has created a web page highlighting the digital copies of documents it’s contributing to the World Digital Library, including the Declaration of Independence, the Constitution of the United States, the Bill of Rights, the Emancipation Proclamation, and Civil War photographs.

My thanks to the Librarian and Information Science News blog for the tip.

Categories: Cultural treasures · Digital Collections · In the news · Libraries · Reference websites · Research

I’m shocked to discover there’s gambling in this casino…

April 2, 2009 · Leave a Comment

I recently read the February 2009 Project Information Literacy Progress Report from the Information School at the University of Washington, titled “Finding Context: What Today’s College Students Say about Conducting Research in the Digital Age.”

The goal of the project is to “understand how early adults conceptualize and operationalize research activities for course work and ‘everyday use’ and especially how they resolve issues of credibility, authority, relevance, and currency in the digital age.”

While I admire these goals and am obviously interested in the subject, I wasn’t surprised by the findings, and I found some of the quotes from students unintentionally funny.

The report begins by asking:

What is it like to be a college student in the digital age? In a world teeming with information technology and overflowing with access to data, how do students find the information they need? How do students conduct research for course-related assignments? How do they conduct research for use in their everyday lives? What frustrations and obstacles do they encounter? What strategies have students developed to meet their information needs?

Their conclusion?

So far, we have found that no matter where students are enrolled, no matter what information resources they may have at their disposal, and no matter how much time they have, the abundance of information technology and the proliferation of digital information resources make conducting research uniquely paradoxical: Research seems to be far more difficult to conduct in the digital age than it did in previous times… In general, students reported being challenged, confused, and frustrated by the research process, despite the convenience, relative ease, or ubiquity of the Internet. In our sessions, frustrations included the effects of information overload and being inundated with resources, but more. Participants also reported having particular difficulty traversing a vast and every-changing information landscape. Specifically, participants greatest challenges were related to finding the materials they desired, knew existed, and needed on a “just in time” basis.

Some specific findings:

  • Students treat everyday life research and course-related research differently, and they put a lot more time and effort into the former. “Students reported that searches for everyday life information could last for days, and were driven by curiosity, as students clicked on Google results or Wikipedia citations and unfolded layers of information.”
  • Students “reported almost twice as many frustrations, overall, with conducting course-related research than with everday life research, though the nature or type of participants’ frustrations had underlying similarities.” Everyday life frustrations included: too many results from a Google search and the need to sort through them; knowing the “answer” is online but not being able to find it; figuring out whether a source is credible; knowing that everything is not online; and never can find enough information on the obscure topic being searched. Course-related frustrations included: information overload; too much irrelevant information, can’t locate what is needed from online results; trying to find the “perfect” source; not knowing what to look for, yet still sifting through articles that might fit; trouble finding books needed on library shelves; and conducting research to meet another’s expectations.
  • Students begin their course-related research with Wikipedia. They begin their everyday life research with Google, followed by blogs and Wikipedia.
  • “The majority of the students we interviewed did not start on an assignment–thinking about it, researching, or writing–until two or three days before it was due.”

The study authors note that for students, conducting research “may feel a lot like being an inexperienced sailor heading directly into an oncoming wind, sails wildly flapping, and not being able to maneuver and get to a desired destination.” They believe this is because students are struggling to “find context,” and they go on to describe four types of context students seek: big picture; language, situational, information gathering.

But what do students do to find context? They use Wikipedia, despite its flaws and warnings from their professors. “We found the majority of students ignored the negatives and went to the site anyway. Most students depended on and used Wikipedia for information cited in papers, but just never included Wikipedia entries on their Works Cited page. In our sessions, students also discussed concerns over Wikipedia and accuracy. However, most participants believed that they, themselves, had the ability to discern the credibility of a Wikipedia source, based on their ‘gut level’ interpretation of Wikipedia’s rating system.”

Surely it isn’t a surprise that:

  • Students always procrastinate and are looking for quick and easy answers.
  • Students spend an unlimited amount of time and effort on things that interest them, but do the minimum necessary on academic assignments.
  • Students universally use the two tools that are the most convenient, familiar, and useful to them– Wikipedia and Google– and they will continue to do so regardless of what their professors say.
  • Students don’t know or haven’t been taught how to do research, think critically, find and evaluate sources (online and in the library), and efficiently sift through the overwhelming amount of available information to find what they need.

I wrote in my very first blog post, “Research is like treasure hunting, and to do it well you must be skeptical, curious, discriminating, persistent, and willing to look beneath the surface.” Research also requires time and patience, but it is a skill that can be learned with a little knowledge and practice. However, research is much easier to do when motivated by a love of learning, intellectual curiosity, and passion for your subject, rather than obligation.  Even I don’t like researching subjects I find boring. So while we clearly need to teach students how to do research, we should also be giving them assignments that not only educate them, but also interest and inspire them.

A fascinating post last month in the blog In the Library with the Lead Pipe gave a librarian’s perspective on this, discussing some of the “questionable assignments” given to students by well-meaning faculty members:

Every semester there is at least one assignment that comes across my reference desk that makes me throw my hands up in exasperation (such as: a scavenger hunt that was written before we moved much of our content online or the requirement that the student must have at least one print source, library databases and ebooks do not count)…

We kept getting students who had the same (admirable) weekly assignment: find and read a newspaper article covering the event they were studying that week. The article (or possibly other primary source document) had to have been written during the time of the event and from the perspective of the people involved. We had been doing fine helping them find historical and foreign papers as needed, until they came to the Ottoman Empire. And it didn’t stop there. The class was a survey of world history. They continued to have topics that simply might not have ever been documented by the people involved, unlikely in newspaper article form, certainly not in English, and may not have ever been translated into English if it did manage to get written down and preserved. African events were also particularly difficult…

Scavenger hunt assignments are frustrating for everyone. Looking up trivia is not the same as conducting research and without a meaningful application of the process of using the library anything they learn through the scavenger hunt is less likely to stick…

Often the student, the faculty, or both don’t differentiate between the free web and resources that the library has purchased, but are available electronically…

Librarians are on the front lines of this battle, and both students and faculty would benefit from using them more as a resource.

It looks like I now have lots of subjects for future blog posts…

Categories: Evaluating sources · Google · In the news · Intellectual curiosity · Libraries · Research · Wikipedia

Seattle Post-Intelligencer, 1863-2009

March 17, 2009 · 1 Comment

Seattle’s oldest newspaper, the 146-year-old Seattle Post-Intelligencer, printed its last issue today. There’s a nice special commemorative section, and here is political cartoonist David Horsey’s tribute to the paper and its iconic globe:

horsey-p-i-cartoon

The new Internet-only P-I will be a news aggregation site “featuring content from various Hearst-owned magazines, and… links to stories on competing Web sites.” The site will rely heavily on free content provided by 150 “reader bloggers” and guest columns by prominent local citizens. They promise to continue to do some local reporting and commentary, but the staff of 165 has been reduced to 20 (plus freelancers), and “the operation won’t have specific reporters, editors or producers — all staff are expected to write, edit, take photos, shoot video and produce multimedia.”

It’s possible that Seattle could become a no-newspaper town, as our last daily paper, the more conservative Seattle Times, is also in serious financial trouble.

Here are links to the P-I website, the New York Times article about the P-I’s transition to web-only, and an interesting series of posts from The Stranger’s Slog. (For those who aren’t from Seattle, The Stranger is the more snarky and entertaining of our free weeklies.)

Categories: Crimes against literature · In the news · Newspapers · Seattle

“Wakefulness of mind”

March 1, 2009 · Leave a Comment

At the Convention on Modern Liberty, held yesterday in the UK, the keynote speech was given by Philip Pullman, author of the fantastic His Dark Materials trilogy. There is much to like in his speech, which ends: “We are a better people than our government believes we are; we are a better nation.” But the part I liked best was about intellectual curiosity, or “wakefulness of mind”:

Another virtue that a nation needs is intellectual curiousity. Wakefulness of mind, one might put it. A nation with that quality would be aware of itself, conscious of itself and its history, and every separate thread that makes up the tapestry of its culture. It would believe that the highest knowledge of itself had been expressed by its artists, its writers and poets, and it would teach its children how to know and how to understand and love. We have to be taught how to love, how to love their work, believing that this activity would give them, the children, an important part to play in the self-knowledge and the memory of the nation.

A nation where this virtue was strong, would be active and enquiring of mind, quick to perceive and compare and consider. Such a nation would know at once when a government tried to interfere with its freedoms. It would remember how all those freedoms had been gained, because each one would have a story attached to it, and an attack on any of them would feel like a personal affront. That is the value of wakefulness.

My thanks to Cheryl Morgan and Cory Doctorow for their blog posts about the Convention, which led me to Pullman’s speech.

Categories: Authors · In the news · Intellectual curiosity · Liberty · Speeches

Richard Hugo House needs an Executive Director

January 28, 2009 · Leave a Comment

Richard Hugo House, a nonprofit center for the literary arts in Seattle, is searching for a full-time Executive Director.

About Hugo House:

Richard Hugo House is a home for writers and readers. Our mission is to provide writers of all ages and backgrounds with the resources they need, connect audiences with the world of writing, foster the creation of new work and promote the literary arts as a vital part of our culture.

Richard Hugo House offers classes, residencies and events. Through our classes, including our flagship program, Hugo Writing Classes, we provide opportunities for writers from age eight to eighty to practice and build their writing skills in supportive, creative and stimulating classrooms. Our residencies offer established writers stipends and/or space to support their work; in exchange, these writers hold office hours and consult free of charge with anyone in the city and region who seek their expertise. Events include our annual Hugo Literary Series, which invites established and up-and-coming writers to create new work and debut it here; the Hugo Writers Fund, a granting program that provides new and emerging writers with space and/or honoraria to produce their own events and premiere new work; and the Hugo Zine Archive and Publishing Project, which maintains a library of over 11,000 handmade and independent publications.

They are looking for someone with the following qualifications:

• A demonstrated passion for the arts and a love of literature;
• A proven ability to lead and mentor staff with integrity, enthusiasm and a commitment to results;
• A minimum of four years of progressively responsible management and supervisory experience;
• Strong communication, listening and relationship-building skills;
• A demonstrated ability to raise funds from a range of sources, most notably individual donors and foundations;
• A solid grasp of human resources and financial management practices and concepts;
• An understanding of marketing, outreach and communications concepts;
• An appreciation for collaborative decision-making processes coupled with the ability to be decisive when required;
• Knowledge of nonprofit board structures and principles of governance;
• The ability to work a flexible schedule to accommodate the organization’s schedule of events; and
• An appreciation for community-based organizations and the organization’s relationship with the greater Seattle community.

Follow this link for the full job description.

Hugo House commissioned a story from my husband, Matt Ruff, for the October 2008 Hugo Literary Series event on the theme “Road Trip.”

I will be teaching a “Research for Writers” class on May 9th for Hugo House’s spring quarter. I’ll post the details and registration information soon.

Categories: Authors · In the news · Research · Richard Hugo House · Seattle · Writing

1000 Novels

January 22, 2009 · 6 Comments

This week the Guardian newspaper’s website has been publishing a series called “1000 novels everyone must read.”

The books are briefly described and appear in lists divided by category (science fiction & fantasy, state of the nation, family & self, comedy, crime, love, war & travel). There are also special lists within each category, such as the best novels about madness, the best dystopias, etc.

I’ve only just started to browse my way through the series, but already I like the fact that I’m seeing books from the 17th through the 20th centuries.

My thanks to Cheryl Morgan for pointing the way.

Update: The Guardian has posted an explanation of how the books were chosen, and they compiled the titles into one long list for easier browsing. They are also accepting reader nominations of books left off the list.

Categories: Authors · Books · In the news

“These things are old. These things are true.”

January 20, 2009 · Leave a Comment

From Barack Obama’s inaugural address:

Today I say to you that the challenges we face are real. They are serious and they are many.

They will not be met easily or in a short span of time. But know this, America – they will be met. On this day, we gather because we have chosen hope over fear, unity of purpose over conflict and discord.

On this day, we come to proclaim an end to the petty grievances and false promises, the recriminations and worn out dogmas, that for far too long have strangled our politics.

We remain a young nation, but in the words of Scripture, the time has come to set aside childish things. The time has come to reaffirm our enduring spirit; to choose our better history; to carry forward that precious gift, that noble idea, passed on from generation to generation: the God-given promise that all are equal, all are free, and all deserve a chance to pursue their full measure of happiness.

In reaffirming the greatness of our nation, we understand that greatness is never a given. It must be earned. Our journey has never been one of short-cuts or settling for less. It has not been the path for the faint-hearted – for those who prefer leisure over work, or seek only the pleasures of riches and fame. Rather, it has been the risk-takers, the doers, the makers of things – some celebrated but more often men and women obscure in their labor, who have carried us up the long, rugged path towards prosperity and freedom…

Starting today, we must pick ourselves up, dust ourselves off, and begin again the work of remaking America…

As for our common defense, we reject as false the choice between our safety and our ideals. Our Founding Fathers, faced with perils we can scarcely imagine, drafted a charter to assure the rule of law and the rights of man, a charter expanded by the blood of generations. Those ideals still light the world, and we will not give them up for expedience’s sake…

Our challenges may be new. The instruments with which we meet them may be new. But those values upon which our success depends – hard work and honesty, courage and fair play, tolerance and curiosity, loyalty and patriotism – these things are old. These things are true. They have been the quiet force of progress throughout our history. What is demanded then is a return to these truths. What is required of us now is a new era of responsibility – a recognition, on the part of every American, that we have duties to ourselves, our nation, and the world, duties that we do not grudgingly accept but rather seize gladly, firm in the knowledge that there is nothing so satisfying to the spirit, so defining of our character, than giving our all to a difficult task.

This is the price and the promise of citizenship…

This is the meaning of our liberty and our creed – why men and women and children of every race and every faith can join in celebration across this magnificent mall, and why a man whose father less than sixty years ago might not have been served at a local restaurant can now stand before you to take a most sacred oath.

So let us mark this day with remembrance, of who we are and how far we have traveled. In the year of America’s birth, in the coldest of months, a small band of patriots huddled by dying campfires on the shores of an icy river. The capital was abandoned. The enemy was advancing. The snow was stained with blood. At a moment when the outcome of our revolution was most in doubt, the father of our nation ordered these words be read to the people:

“Let it be told to the future world…that in the depth of winter, when nothing but hope and virtue could survive…that the city and the country, alarmed at one common danger, came forth to meet [it].”

America. In the face of our common dangers, in this winter of our hardship, let us remember these timeless words. With hope and virtue, let us brave once more the icy currents, and endure what storms may come. Let it be said by our children’s children that when we were tested we refused to let this journey end, that we did not turn back nor did we falter; and with eyes fixed on the horizon and God’s grace upon us, we carried forth that great gift of freedom and delivered it safely to future generations.

By the way, it was Thomas Paine’s December 1776  first American Crisis essay that George Washington ordered read to his troops at Valley Forge before Battle of Trenton. It famously begins: “These are the times that try men’s souls….”

Nicely done, Mr. President.

Categories: In the news · Speeches

Obama’s “appreciation of the magic of language and his ardent love of reading…”

January 19, 2009 · 1 Comment

There’s a fascinating article about Barack Obama’s love of reading and the books that influenced him in today’s New York Times:

Much has been made of Mr. Obama’s eloquence — his ability to use words in his speeches to persuade and uplift and inspire. But his appreciation of the magic of language and his ardent love of reading have not only endowed him with a rare ability to communicate his ideas to millions of Americans while contextualizing complex ideas about race and religion, they have also shaped his sense of who he is and his apprehension of the world….

Mr. Obama tends to take a magpie approach to reading — ruminating upon writers’ ideas and picking and choosing those that flesh out his vision of the world or open promising new avenues of inquiry….

What’s more, Mr. Obama’s love of fiction and poetry — Shakespeare’s plays, Herman Melville’s “Moby-Dick” and Marilynne Robinson‘s “Gilead” are mentioned on his Facebook page, along with the Bible, Lincoln’s collected writings and Emerson’s “Self Reliance” — has not only given him a heightened awareness of language. It has also imbued him with a tragic sense of history and a sense of the ambiguities of the human condition….

This makes me very happy.

Categories: Authors · Books · In the news · Intellectual curiosity · New York Times

As we count down to Inauguration Day…

January 13, 2009 · Leave a Comment

I offer this quote from Thomas Jefferson’s first inaugural address, March 4, 1801:

About to enter, fellow-citizens, on the exercise of duties which comprehend everything dear and valuable to you, it is proper you should understand what I deem the essential principles of our Government, and consequently those which ought to shape its Administration… Equal and exact justice to all men, of whatever state or persuasion, religious or political; peace, commerce, and honest friendship with all nations…; economy in the public expense, that labor may be lightly burthened; the honest payment of our debts…; the diffusion of information and arraignment of all abuses at the bar of the public reason; freedom of religion; freedom of the press, and freedom of person under the protection of the habeas corpus, and trial by juries impartially selected. These principles form the bright constellation which has gone before us and guided our steps through an age of revolution and reformation. The wisdom of our sages and blood of our heroes have been devoted to their attainment. They should be the creed of our political faith, the text of civic instruction, the touchstone by which to try the services of those we trust; and should we wander from them in moments of error or of alarm, let us hasten to retrace our steps and to regain the road which alone leads to peace, liberty, and safety.

Categories: In the news · Liberty · Speeches

More on literary hoaxes

December 31, 2008 · 1 Comment

After every big literary hoax, the media suddenly remembers earlier ones. ABC News has a slideshow of 19 famous literary hoaxes, and a March 2008 LA Times article lists some other interesting cases.

I find this subject fascinating and I am curious as to what motivates people to do this, especially these days when facts are easier to find and frauds are more likely to discovered (eventually).

And now, a brief rant to the media: Learn from your mistakes! And bring back fact-checkers! (And if you expect editors to fact-check for you, give them the time, training, and resources they need to do it right.) I’ll stop now.

Happy New Year!

Categories: Books · Crimes against literature · Errors · Fact checking · In the news · Literary Hoaxes · Publishing

Why don’t publishers fact-check memoirs?

December 28, 2008 · 5 Comments

A memoir is discovered to be more fiction than fact, a scandal erupts, and the publisher cancels the book. How many times have we heard this story?

In this newest case, the book is a Holocaust memoir titled Angel at the Fence, the love story of Herman Rosenblat and his wife Roma. While Rosenblat was in fact in a concentration camp as a teenager, the love story that captured the imagination of his publisher, Oprah Winfrey, and a movie producer is false. Berkley Books, part of the Penguin group, just canceled the February publication of the book. No word yet on the fate of the planned movie.

You should read Gabriel Sherman’s New Republic article, “The Greatest Love Story Ever Sold,” and his follow-up piece, “Wartime Lies,” which uncovered the story and set the latest events in motion. You should also read Deborah Lipstadt’s series of blog posts titled “Apples over the Fence,” as she cast doubt on the story a year ago, was quoted in Sherman’s article, and has interesting information and commentary about this. Here’s the link to the Angel at the Fence website, and here’s the link to a statement from Rosenblat’s literary agent, Andrea Hurst.

Each time another false memoir scandal emerges, I ask the same question– why don’t publishers fact-check memoirs? I’ve always assumed that memoir was a form of biography and thus should be fact-checked. (I know you can’t fact-check every little detail, conversation, and memory, but shouldn’t the basic premise, events, and story be true?) Why, after James Frey, haven’t things changed at all? And the bigger question– why does a story become more interesting to publishers and readers when it is represented as truth rather than fiction?

Update: Here’s the link to the New York Times‘ December 29th article about it. Here’s TNR’s summary and chronology of the events.

Categories: Books · Crimes against literature · Errors · Fact checking · In the news · Literary Hoaxes · Publishing

Oops! The New York Times prints a fake letter

December 23, 2008 · 2 Comments

I nearly choked on my tea this morning while reading the editor’s note on the letters page of today’s (December 23rd) New York Times:

In Monday’s newspaper, we published a letter over the name of the mayor of Paris, Bertrand Delanoë, criticizing Caroline Kennedy. This letter was a fraud and should not have been published. Mr. Delanoë’s office has since confirmed that he did not write it.

Printing the letter, which also appeared on nytimes.com until it was removed, violated the standards and procedures of The New York Times editorial department.

It is our practice to verify the authenticity of every letter we publish. Like more of our letters these days, this one arrived by e-mail. We sent an edited version back to the writer of the e-mail and did not receive a response.

At that point, the letter should have been set aside. It was not.

The Times has expressed its regret to Mr. Delanoë’s office for the lapse in judgment that led to this error. We now express those regrets to our readers.

We will be reviewing our procedures in an attempt to ensure that an error like this is not repeated.

Here’s the link to the The New York Times web page containing the text of the original letter and the online version of the editor’s note, which differs slightly from the printed version.

I know the newspaper industry is in serious financial trouble, but hiring a few fact-checkers might save a lot of embarrassment.

Categories: Editing · Errors · Fact checking · In the news · Literary Hoaxes · New York Times · Newspapers

Spell-check is evil, but funny: The Cupertino Effect

December 15, 2008 · 3 Comments

I enjoyed Cory Doctorow’s BoingBoing post on the Cupertino Effect, “the technical term for a correct word that is consistently erroneously replaced by spell-checkers.” He links to Michael Quinion’s World Wide Words newsletter, which describes the origin of the term and gives some choice examples:

An automated spelling checker attached to a word-processing program is one of the curses of our times. In the hands of an inexperienced, over-hasty or ignorant user it readily perpetrates dreadful errors in the name of correctness. One example appeared in a piece in the New York Times in October 2005 about Stephen Colbert’s neologism truthiness: throughout it instead referred to trustiness, the first suggestion from the paper’s automated checking software….

In 2000 the second issue of Language Matters, a magazine by the European Commission’s English-language translators, included an article by Elizabeth Muller on the problem with the title Cupertino and After.

Cupertino, the city in California, is best known for hosting the headquarters of Apple Computers. But the term doesn’t come from the firm. The real source is spelling checkers that helpfully include the names of places as well as lists of words. In a notorious case documented by Ms Muller, European writers who omitted the hyphen from co-operation (the standard form in British English) found that their automated checkers were turning it into Cupertino. Being way behind the computing curve, I’m writing this text using Microsoft Word 97, which seems to be the offending software (more recent editions have corrected the error); in that, if you set the language to British English, cooperation does get automatically changed to Cupertino, the first spelling suggestion in the list. For reasons known only to God and to Word’s programmers, the obvious co-operation comes second.

Hence Cupertino effect for the phenomenon and Cupertino for a word or phrase that has been involuntarily transmogrified through ill-programmed computer software unmediated by common sense or timely proofreading.

A search through the Web pages of international organisations such as the UN and NATO (and, of course, the EU) finds lots of examples of the canonical error. A 1999 NATO report mentions the “Organization for Security and Cupertino in Europe”; an EU paper of 2003 talks of “the scope for Cupertino and joint development of programmes”; a UN report dated January 2005 argues for “improving the efficiency of international Cupertino”. And so on.

Other notorious examples of the Cupertino effect include an article in the Denver Post that turned the Harry Potter villain Voldemort into Voltmeter, one in the New York Times that gave the first name of American footballer DeMeco Ryans as Demerol, and a Reuters story which changed the name of the Muttahida Quami movement of Pakistan into the Muttonhead Quail movement.

My favorite example is the 2006 Reuters article about bees, captured in Craig Silverman’s Regret the Error blog:

With its highly evolved social structure of tens of thousands of worker bees commanded by Queen Elizabeth, the honey bee genome could also improve the search for genes linked to social behavior….

Queen Elizabeth has 10 times the lifespan of workers and lays up to 2,000 eggs a day….

Update: A new Cupertino reported in the Huffington Post:  “Burka Abeam” for Barack Obama in a newspaper photo caption.

Want more? Regret the Error has an entertaining list of 2008’s most notorious media errors and corrections.

Categories: Editing · Errors · Fact checking · In the news · Newspapers · Software · Spell-check

Europe puts its cultural treasures online

November 20, 2008 · Leave a Comment

Europeana, a new digital library of Europe’s cultural treasures (including literature, art, history, music, and cinema) launched today with over 2 million items from over 1000 institutions (museums, national libraries, archives, and galleries) from 27 European Union countries.

The “About Us” page has information about the project, a list of participating institutions (including the Louvre and the British Library), and details about the kinds of items that have been digitized and are available on the site:

  • Images – paintings, drawings, maps, photos and pictures of museum objects
  • Texts – books, newspapers, letters, diaries and archival papers
  • Sounds – music and spoken word from cylinders, tapes, discs and radio broadcasts
  • Videos – films, newsreels and TV broadcasts

This website is a prototype, with plans to launch the full version in 2010 with over 6 million digital items.  I suspect their servers are currently overwhelmed, as I haven’t yet been able to successfully complete a search, but I look forward to exploring the site over time.

Update: According to news reports, the Europeana website crashed after receiving an unexpected 10 million user requests per hour, so the site will be out of commission until mid-December.

Categories: Cultural treasures · Digital Collections · In the news · Libraries · Reference websites · Research

Millions of historic LIFE photos now on Google

November 19, 2008 · Leave a Comment

Here’s a great new research tool– you can now search or browse through millions of historic photographs from the LIFE magazine photo archive on Google Image Search.

An excerpt from the announcement on Google’s blog:

We’re excited to announce the availability of never-before-seen images from the LIFE photo archive…. This collection of newly-digitized images includes photos and etchings produced and owned by LIFE dating all the way back to the 1750s.

Only a very small percentage of these images have ever been published. The rest have been sitting in dusty archives in the form of negatives, slides, glass plates, etchings, and prints. We’re digitizing them so that everyone can easily experience these fascinating moments in time. Today about 20 percent of the collection is online; during the next few months, we will be adding the entire LIFE archive — about 10 million photos.

See masters like Alfred Eisenstaedt and Margaret Bourke-White documenting pivotal world events, capturing the evolution of lifestyles and fashions, and opening windows into the lives of celebrities and everyday people.

Categories: Digital Collections · In the news · Photos · Reference websites · Research

Great news about Google Book Search

October 28, 2008 · 5 Comments

Like everyone else, I use Google dozens of times a day. Their web search engine is still the best I’ve found, but Google also has a number of more specialized search functions that I like and use regularly. By far my favorite is Google Book Search, which is not one of the main functions listed on Google’s home page, but it will appear if you click the “more” link.

Google Book Search enables you to search the full texts of all of the books stored in its database, which is made up of books scanned from the collections of cooperating libraries (including Harvard University, Oxford University, and the New York Public Library, to name a few) and digital book files submitted by publishers. For books in the public domain (published in the U.S. before 1923), you can read as much of the text as you like online, download a PDF file of the entire book, and print as many pages as you want. For books still under copyright, if the author or publisher has given permission, you may be able to view a limited number of pages (though you cannot print or copy any of the text), but most books are restricted to only a few lines or no preview at all. Google displays detailed information about each book, and you can see a list of libraries that have it or buy a copy from an online bookstore.

I love Google Book Search because it helps me discover extremely useful and interesting books of all kinds– old and new, in-print and out-of-print, primary and secondary sources, and valuable sources of information long neglected or forgotten. I love having instant access to complete works in the public domain that are out of print and not available through my local libraries. I love being able to search the texts of millions of books simultaneously for words or phrases– names, places, dates, subjects, titles, historical events, etc.

Google Book Search has always been controversial because it scans books still under copyright without obtaining permission from the authors and publishers, and Google has been sued by the Authors Guild and the Association of American Publishers over it. The great news is, according to Publishers Weekly, the lawsuits have been settled, and everyone wins– millions of books under copyright will be searchable online, there will be a way to purchase full online access to many copyrighted works, the full texts of out-of-print books will be viewable for free on library computer terminals, authors and publishers will control whether or not their works are included and share in the revenue generated through online access to their works, a nonprofit Book Rights Registry will be set up, etc. As both a researcher and the wife of an author, I am thrilled.

Here are excerpts from the AAP statement detailing the settlement:

The Authors Guild, the Association of American Publishers, and Google today announced a groundbreaking settlement agreement on behalf of a broad class of authors and publishers worldwide that would expand online access to millions of in-copyright books and other written materials in the U.S. from the collections of a number of major U.S. libraries participating in Google Book Search….

The agreement promises to benefit readers and researchers, and enhance the ability of authors and publishers to distribute their content in digital form, by significantly expanding online access to works through Google Book Search, an ambitious effort to make millions of books searchable via the Web. The agreement acknowledges the rights and interests of copyright owners, provides an efficient means for them to control how their intellectual property is accessed online and enables them to receive compensation for online access to their works.

If approved by the court, the agreement would provide:

  • More Access to Out-of-Print Books — Generating greater exposure for millions of in-copyright works, including hard-to-find out-of-print books, by enabling readers in the U.S. to search these works and preview them online;
  • Additional Ways to Purchase Copyrighted Books — Building off publishers’ and authors’ current efforts and further expanding the electronic market for copyrighted books in the U.S., by offering users the ability to purchase online access to many in-copyright books;
  • Institutional Subscriptions to Millions of Books Online — Offering a means for U.S. colleges, universities and other organizations to obtain subscriptions for online access to collections from some of the world’s most renowned libraries;
  • Free Access From U.S. Libraries — Providing free, full-text, online viewing of millions of out-of-print books at designated computers in U.S. public and university libraries; and
  • Compensation to Authors and Publishers and Control Over Access to Their Works — Distributing payments earned from online access provided by Google and, prospectively, from similar programs that may be established by other providers, through a newly created independent, not-for-profit Book Rights Registry that will also locate rightsholders, collect and maintain accurate rightsholder information, and provide a way for rightsholders to request inclusion in or exclusion from the project.

Under the agreement, Google will make payments totaling $125 million. The money will be used to establish the Book Rights Registry, to resolve existing claims by authors and publishers and to cover legal fees. The settlement agreement resolves… lawsuits [that] challenged Google’s plan to digitize, search and show snippets of in-copyright books and to share digital copies with libraries without the explicit permission of the copyright owner.

Holders worldwide of U.S. copyrights can register their works with the Book Rights Registry and receive compensation from institutional subscriptions, book sales, ad revenues and other possible revenue models, as well as a cash payment if their works have already been digitized.

Libraries at the Universities of California, Michigan, Wisconsin, and Stanford have provided input into the settlement and expect to participate in the project, including by making their collections available. Along with a number of other U.S. libraries that currently work with Google, their significant efforts to preserve, maintain and provide access to books have played a critical role in achieving this agreement and, through their anticipated participation, they are furthering such efforts while making books even more accessible to students, researchers and readers in the U.S. It is expected that additional libraries in the U.S. will participate in this project in the future….

“It’s hard work writing a book, and even harder work getting paid for it,” said Roy Blount Jr., President of the Authors Guild. “As a reader and researcher, I’ll be delighted to stop by my local library to browse the stacks of some of the world’s great libraries. As an author, well, we appreciate payment when people use our work. This deal makes good sense.”

“This historic settlement is a win for everyone,” said Richard Sarnoff, Chairman of the Association of American Publishers. “From our perspective, the agreement creates an innovative framework for the use of copyrighted material in a rapidly digitizing world, serves readers by enabling broader access to a huge trove of hard-to-find books, and benefits the publishing community by establishing an attractive commercial model that offers both control and choice to the rightsholder.”

“Google’s mission is to organize the world’s information and make it universally accessible and useful. Today, together with the authors, publishers, and libraries, we have been able to make a great leap in this endeavor,” said Sergey Brin, co-founder & president of technology at Google. “While this agreement is a real win-win for all of us, the real victors are all the readers. The tremendous wealth of knowledge that lies within the books of the world will now be at their fingertips.”

Updates:

Here is Google’s blog post about the settlement.

Here the future changes to Google Book Search resulting from the agreement are explained.

Categories: Authors · Books · Controversy · Copyright · Digital Collections · Google · In the news · Libraries · Reference books · Reference websites · Research

“Girls lean back everywhere…”

September 28, 2008 · 3 Comments

In honor of Banned Books Week (September 27th through October 4th), I thought I’d recommend an excellent book on the subject of literary censorship and obscenity prosecutions in the United States, written by a First Amendment lawyer:  Edward de Grazia’s 1992 Girls Lean Back Everywhere: The Law of Obscenity and the Assault on Genius. The title is taken from a quote by Jane Heap, who (with Margaret Anderson) was prosecuted in 1920 for publishing episodes from James Joyce’s Ulysses in their magazine, The Little Review:

Mr. Joyce was not teaching early Egyptian perversions nor inventing new ones. Girls lean back everywhere, showing lace and silk stockings; wear low-cut sleeveless blouses, breathless bathing suits; men think thoughts and have emotions about these things everywhere–seldom as delicately and imaginatively as Mr. Bloom–and no one is corrupted.

This work describes in detail the publishing histories and obscenity trials of the most controversial books of the 20th century, including Joyce’s Ulysses, Vladimir Nabokov’s Lolita, Radclyffe Hall’s The Well of Loneliness, Henry Miller’s Tropic of Cancer, D.H. Lawrence’s Lady Chatterley’s Lover, William Burroughs’ Naked Lunch, Allen Ginsberg’s Howl, and Theodore Dreiser’s An American Tragedy, as well as later trials involving the monologues of Lenny Bruce, the photographs of Robert Mapplethorpe, and the lyrics of 2 Live Crew.

What makes this work particularly entertaining are the extensive quotes from the authors and publishers involved. As de Grazia notes in his introduction:

I wanted to find out, and describe, how the persons who were most immediately affected by literary censorship–authors and publishers–responded to and felt about it, and to present their reactions as much as possible in words of their own. I also wanted to say what I could about the nature of the legal and constitutional process that has framed the struggle against censorship in our country….

Visit the American Library Association’s website for more information about Banned Books week, including lists of the most frequently challenged authors and books, descriptions of notable First Amendment court cases, and information on how to fight censorship and deal with challenges to library books.

Categories: Authors · Books · Censorship · Controversy · Crimes against literature · In the news · Libraries

“…a fellow of infinite jest, of most excellent fancy…”

September 14, 2008 · 1 Comment

As most of you may know by now, author David Foster Wallace committed suicide on September 12th at the age of 46. 

My husband and I did not know him, nor had we ever quite gotten around to reading our copy of Infinite Jest, but we were both stunned by the news, especially coming so soon after 9/11. He was only a few years older than us, and he had achieved the kind of success (both critical and commercial) most authors can only dream of, with a MacArthur “genius grant” as the icing on the cake. I can’t help but think about the wife he left behind and the books he’ll never write, and I fear the way he died will eclipse his talents as a writer and teacher.

In my first “Writer’s Bookshelf” post, I highly recommended the Oxford American Writer’s Thesaurus. David Foster Wallace was one of the contributing editors, and it was he who wrote the word note for “utilize” (”This is a puff-word…”) that I quoted to illustrate the style of the work. These are the other word notes written by him:  all of, beg, bland, critique, dialogue, dysphesia, effete, feckless, fervent, focus, hairy, if, impossibly, individual, loan, mucous, myriad, noma, privilege, pulchritude, that, toward, unique.

Here are a few more quotes from David Foster Wallace’s word notes:

dysphesia

This is a medical noun with some timely nonmedical applications. Educated writers already use aphasia to refer to a brain-centered inability to use language, which is close but not identical to the medical meaning. Dysphesia can be similarly extended from its technical def to mean really severe difficulties with forming coherent sentences. As anyone who’s listened to our current president knows, there are speakers whose lack of facility goes way beyond the range of clumsy or articulate. Our president’s public English, like that of his father before him, is dysphesiac.   

impossibly

This is one of those adverbs that’s formed from an adjective and can modify only modifiers, never verbs. Using these sorts of adverbs–impossibly fast, extraordinarily yummy, irreducibly complex–is an upscale educated speech tic that translates well to writing. Not only can the adverbs be as colorful/funny/snarky as you like, but the device is a neat way to up the formality of your prose without sacrificing personality; it makes the writer sound like an actual person, albeit a classy one. The big caveat is that you can’t use these special-adverb-plus-adjective constructions more than once every few sentences or your prose starts to look like it’s trying too hard. 

pulchritude

A paradoxical noun because it means beauty but is itself one of the ugliest words in the language. Same goes for the adjectival form pulchritudinous. They’re part of a tiny elite cadre of words that possess the very opposite of the qualities they denote…. Inviting your school-age kids to list as many paradoxical words as they can is a neat way to deepen their relationship to English and help them see that words are both symbols for things and very real things themselves.

 

Categories: Authors · Books · In the news