Back in April, I wrote a long post titled “I’m shocked to discover there’s gambling in this casino…” about Project Information Literacy’s February 2009 report, “Finding Context: What Today’s College Students Say About Conducting Research in the Digital Age.” In my post I was somewhat snarky about the report, as you can see from this excerpt:
Surely it isn’t a surprise that:
* Students always procrastinate and are looking for quick and easy answers.
* Students spend an unlimited amount of time and effort on things that interest them, but do the minimum necessary on academic assignments.
* Students universally use the two tools that are the most convenient, familiar, and useful to them– Wikipedia and Google– and they will continue to do so regardless of what their professors say.
* Students don’t know or haven’t been taught how to do research, think critically, find and evaluate sources (online and in the library), and efficiently sift through the overwhelming amount of available information to find what they need.
This month Project Information Literacy released a new and more in-depth report, “Lessons Learned: How College Students Seek Information in the Digital Age”, and it offers some valuable insights and recommendations. Among the report’s conclusions:
When it came to everyday life research, nearly all of the respondents used Google, Wikipedia, and friends for finding context. Almost all of the students used course readings, [online] library resources, and public Internet sites such as Google and Wikipedia, when conducting course-related research—no matter… what resources they had at their disposal.
The relatively consistent pattern of information usage suggests that most students in our study favored a risk-averse and predictable information-seeking strategy. The student approach appears to be learned by rote and reliant on using a small set of resources nearly each and every time.
At the same time, the student approach may sometimes backfire. Using public sites on the Internet, such as Google search, early on, may be one reason why students reportedly find research frustrating in the digital age.
We have found studentsʼ frustrations and challenges involve narrowing down topics, finding relevant resources, sorting through too many results from online searches, and evaluating the credibility of what students choose to use. Still, almost all students used public Internet sites early on, despite their known limitations….
A significant majority of students in our sample–8 in 10–did not ever consult librarians for course-related research assignments. Instead, instructors played an important role in coaching students through the research process…
When it comes to finding information and conducting research, today’s students clearly favor brevity, consensus, and currency in the information sources they seek… [They] have defined their preferences for information sources in a world where credibility, veracity, and intellectual authority are less of a given–or even an expectation from students–with each passing day.
All in all, we are reminded of a comment from one student… about using books from the campus library: “Books, do I use them? Not really, they are antiquated interfaces. You have to look in an index, way in the back, and it’s not even hypertexted linked.”
Today’s students are not lazy or unthinking. This student, representing many, looks at information sources, systems, and services as to how well they meet his or her needs in terms of content, accessibility, and usefulness….
So students prefer to use web sources like Google and Wikipedia because they are fast, convenient, familiar, and produce results, meeting their needs for “content, accessibility, and usefulness.” Of all of the library resources provided to students, online scholarly research databases are used the most, as not only do instructors require their use to find credible content, but they are easy to search. Students aren’t using resources like books, even when they are better and more authoritative for academic research, because they take more time, thought, and effort to find and use, and they can’t be quickly and easily searched. This makes sense– today’s college students are digital natives.
I didn’t understand why so few students use librarians as a resource until I read about the “critical difference between the students’ approach and the librarians’ approach” to research:
“The library guide recommends beginning course-related research by using library resources to identify and narrow down a topic. These resources, the library catalog and periodical indices, are all vetted, credible, and authoritative. Only much later in the research process, and only after a topic has been safely nailed down, does the guide recommends turning to Internet resources, such as Google… The student approach is different… [They] reported using public Internet sources (i.e. Google and Wikipedia) in their initial stages of research for a variety of reasons, which included a belief that the Internet is an all-inclusive information resource… All in all, the librarian approach is based on thoroughness, while the student approach is based on efficiency. To that end, librarians suggest using scholarly resources, while many students in our study used a wide range of resources that deliver an abundance of results early on, whether they are scholarly or not. As a whole, the findings suggest that students in our sample favored sources for their brevity, consensus, and currency over other qualities and less so, for their scholarly authority.
At the end of the report, the authors make a series of recommendations, of which I thought these were particularly important:
Course-related research assignments should not indirectly encourage students to half-heartedly engage in a narrow exploration of the digital landscape (e.g., assignments that state requirements such as, “must use five sources cited in your paper”). Administrators, faculty, and librarians should examine whether research-based assignments result in opening studentsʼ minds to expand their information-gathering competencies. Instead, we recommend that students be given course-related research assignments that encourage the collection, analysis, and synthesis of multiple viewpoints from a variety of sources, so the transfer of information literacy and critical thinking competencies may be more actively called up, practiced, and learned by students…
Our work leads us to draw an important distinction between library services and library resources… For the most part, in our study, librarians were left out of the student research workflow, despite librariansʼ vast training and expertise in finding information. Librarians should systematically (not just anecdotally) examine the services they provide to students… Questions should be addressed about how and why services and resources are used—not only how often (e.g., circulation or reference desk statistics). Librarians may want to initiate their analysis by asking what percentage of their campus are using the library, for what particular resources or services, and why or why not?
So what do you think? How can we expand the minds and research methods of digital natives? We can’t convert all information to digital form, so are there ways to pry them away from their computers and into the stacks? Should we even try? Rather than trying to change the ways they do research, should we instead focus on teaching them to improve their web search skills and find and evaluate digital sources? Can we provide better or more authoritative alternatives to Wikipedia and Google, or make it easier to find academic sources with one search? How can we make academic research more interesting and creative for students?
I welcome your comments and ideas.